Shipping & Returns
Shipping Policy
At Astral Threads, we strive to ensure that your hand tufted rugs and celestial-themed home decor items reach you in perfect condition. Our shipping methods are designed to deliver your products safely, and our packaging is done with utmost care. We aim to provide transparent and affordable shipping costs to build trust and loyalty with our customers.
We understand the importance of trust in online shopping. Our shipping policy is straightforward and customer-friendly to make sure you have a seamless experience with us.
Return & Exchange Policy
Our return policy at Astral Threads is designed to give you peace of mind when making a purchase. If for any reason you are not satisfied with your product, or if you've had a change of heart, our straightforward refund or exchange policy ensures that you can shop with confidence.
We believe that building trust with our customers is essential. Our return and exchange policy is customer-centric, allowing you to shop with the assurance that your satisfaction is our priority.